- Welcome to the Fasthosts Blog! We've lots of great articles for you to check out. We are also on Twitter @fasthosts
Follow us on Twitter for all the latest news and updates from Fasthosts.
Customer Service
Tweet
February 13, 2012
User centred web design and the older person
The concept of user centred design (UCD) is well known when associated with the design and development of products and services. When it comes to web design there seems to be a gap in the understanding of UCD when considering &hel... More
Tweet
February 8, 2012
Will Twitter be the future of customer support?
How many times in the last year have you used a social networking site to contact a company? How did you find the experience? It seems an ever increasing number of consumers are taking to the world of social media … More
Tweet
December 28, 2011
Deliver WOW through Service – The Zappos Way
In this current series of Building Your Brand articles we are taking a look at companies from many different industries to gain an insight into some best business practices. Click here for the full list of articles. We recently an... More
Tweet
December 14, 2011
The How’s, What’s and Why’s of the Support Site ...
We feel it’s really important to communicate with our customers the changes that we’re making to our support process. Earlier today we had a catch up with our Online Support Department team to find out the thought process behi... More
Tweet
December 12, 2011
An In-Depth Look at the Updated Fasthosts Customer Sup...
Last week we announced the launch of our revamped Customer Support site and today we’ll be taking a more detailed look at some of the great new features. Our Online Support Department have been hard at work to fill this …... More
Tweet
December 8, 2011
Fasthosts Customer Support Site Updated
We’re proud to announce that we have updated our Customer Support Site. At Fasthosts we’re always looking for ways to help you find the information you need and now it’s easier than ever. With great features such as the Doma... More
Tweet
December 3, 2011
Our Furry Ride Has Come To an End
Our lip-tickling Movember ride has come to an end and the Mo Bros and Mo Sistas of Fasthosts would like to thank all those who showed their support and donated their hard earned cash for the cause. Last week many … More
Tweet
November 29, 2011
Receive content that you really want from the Fasthost...
“I often receive emails that are irrelevant to me from companies that have lots of highly skilled people with knowledge I’d love to tap into.” We recently published an article asking you what webinars you would like to see... More
Tweet
August 24, 2011
[Poll] What offers do you want to see from us through ...
Take part in our poll today to help make our offers in social media even better. More... More
Tweet
June 9, 2011
Introducing Fasthosts Support Mobile for Android and I...
When we asked you eariler in the year how we could improve our support sites one of the items at the top of the list was Mobile access to our support site. Today I’m pleased to announce the launch of … More
